Less than a week elapsed between initial enquiry and a fully operational replacement stairlift. The added requirement of having a new stair carpet fitted during the operation proved to be no problem for Darren and Dale who carried out the work together. My mother was most impressed by Darren and Dale’s politeness, care and quality of workmanship and she is very pleased with her new stairlift. Excellent work from Mark and his team!
“Kevin did a splendid job last night (call out). I’ve always had very good service from your company; credit where credit is due!’
“Wonderful service! Response to the call out was within 2 hours. I live so far away and have total peace of mind for my Mother xxx”
“I can’t express how happy I am with the service that you have provided”
Dear Sirs, I wanted to write to tell you how impressed we were with the workmen you sent to install our lift and the speed and efficiency with which the whole operation was carried out. Mark was excellent – quiet and very helpful and Kevin was so quiet we wondered whether he was even with us! We are VERY pleased and would recommend you to any friends who are wanting a lift.
I called Somerset & Westcountry Stairlifts on 22nd December to report the breakdown of my Mother’s 20 year old stairlift, which they have kept going for many years. I needed a rapid response. The Engineer, Kevin, attended within the hour and said that this time it was beyond repair. He rang the Manager, Mark Grantham. Mark discussed the options with me. We agreed to have a new stairlift installed, as soon as possible. To my surprise he was able to send out two more Engineers, Dale & Darren, who promptly removed the old lift and installed the replacement. I can’t thank the company enough for their fantastic service.