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The Somerset Stairlift & Mobility 'four step process'

  • Survey - the first step is to visit your home and survey your staircase. As all of our stairlifts are bespoke we need to know the exact size and shape of your stairs. This is a free service with no obligation to purchase. Furthermore, we do not pressure sell in any way.
  • Manufacture - the component parts of the staircase are assembled. We keep a range of straight stairlifts in stock so this process can take as little as 48 hours (we can have this done more quickly in an emergency). A straight track will need to be cut to size. For a curved staircase, the track will need to be manufactured to exactly fit the curve of the stairs. This may take a few weeks from placing the order to delivering your unique stairlift to our workshop.
  • Installation - we deliver the component parts of the staircase to your home. They are then assembled and we install your stairlift. This is all done on the same day. Once complete, we clear away any packaging, hoover up any dust or debris and carry out a demonstration, so you are comfortable to fully take ownership.
  • Maintenance - we recommend that our customers have their stairlifts serviced once a year We also provide comprehensive service plans.  Our rental staircases are annually serviced free of charge.

If you need any further information about any of our products or services, please call us on  01823 288 196, email  [email protected]  or use the contact form below.

Did you know you can rent your stairlift? You don’t have to buy a brand new stairlift outright, you could rent one. We keep stairlifts in stock, should any of our customers wish to rent. Speak to a member of our team for prices and further details by telephone on 01823 288 196, or email at [email protected]

We keep eight different styles of stairlift installed in our showroom for our customers to try out. So, before you consider purchasing any stairlift pop by and take our range for a test drive. We are open from 9:00am to 5:00pm Monday to Friday.  There is free parking right outside of our showroom.  We are located in Frobisher Way, TAUNTON TA2 6BB, just off Bindon Road near the Silk Mills junction.